Contact

One address, read by a person. Bug reports and rules corrections are genuinely welcome — several of them have changed how the games work.

Reporting a bug

This is the most useful mail you can send, and the one most likely to produce a fix. A card that will not move, a board that lays out wrongly, a game that will not resume — we want to know.

Four things make a report easy to act on:

Which game, and which mode if it has one (Draw 1 or Draw 3, one-suit or four-suit Spider).
What you did, in the order you did it.
What happened, and what you expected instead.
Your browser and device — "Safari on an iPhone" or "Chrome on Windows" is enough.

A screenshot of the board is worth a lot. Because every game saves itself in your browser, telling us roughly when it happened also helps us reproduce the state.

Rules and strategy corrections

Solitaire naming and rules vary between sources, sometimes sharply, and we would rather be corrected than be wrong. If a game here plays a variant differently from how you learned it, write in — ideally with the version you know and where it comes from. Some disagreements are genuine regional differences and we will say so in the guide; some are our mistakes and we will fix them.

The same goes for the blog and guides. If a number looks wrong or a historical claim looks shaky, tell us.

Suggesting a game or a feature

Requests for new variants are welcome. Adding a solitaire game is realistic here because the ten of them share one engine, so the cost of a new variant is mostly writing down its rules precisely. Anything further from patience, as Hearts and Spades were, takes longer, but it still starts with someone describing the rules.

If you suggest one, the rules as you play them — deal, legal moves, redeals, win condition — are far more useful than the name alone.

Press and other enquiries

Questions about the site, its history or how it is built are fine at the same address. The about page answers most of them already.

What to expect

This is a small independent site run by one person, not a support department. Mail is read, but a reply may take a while, and not every suggestion can be built.

Two things we cannot help with, because they do not exist: there are no accounts to recover, and no payments to refund. If you have lost a saved game, it was stored in your own browser — clearing your browsing data or switching device removes it, and there is no copy on our side to restore. The privacy policy explains exactly what is stored and where.